With Fourth Generation’s help, we were able to get up and running on Fitrix in very little time, and with less effort than we thought would be the case.
As an integrated system Fitrix provided us with the data and controls to measure our existing processes. Fitrix helped us continue our focus on LEAN PROCESSES via waste reduction and continuous improvement.
In our business, we need information technology to direct our lean manufacturing, so we can quickly deliver a custom product. That’s exactly what Fourth Generation’s Fitrix ERP empowers us to do.
We’ve been using Fitrix for many years now, and during this time have learned to rely on Fourth Generation as a truly capable, trustworthy business partner that has been there when we needed them.
One of my concerns in acquiring ERP software was the level of attention we would receive – we’re not a big enterprise. I’m glad we selected Fitrix. Just like us they emphasize customer service – and provide it.
The support we have received from Fitrix has been excellent. The staff there is always willing to help in any way, as well as in a timely manner.
Our experience has been that Fitrix is a real workhorse and needs very minimal care and feeding. It just runs, day in and day out, without any problems.
The Fitrix implementation personnel knew the software package extremely well, but more impressively were able to learn how we ran our business very rapidly, and help us mold the two together tightly and with minimal effort
We receive great response from the help desk. The procedures are consistent in all the modules of the software.
Everybody in the company touches it (Fitrix), which is the whole purpose of an ERP system. It’s clear we wouldn’t have been able to do the kind of business we’re doing right now without the package.