Welcome to Fitrix
Product
Orientation Guide
Thank you for purchasing the Fitrix software solution. This Product orientation guide will help you get started and direct you to information you will need for a successful installation. If you need any assistance with installing or using your Fitrix Software, please email us at: support@fitrix.com and be sure to include your Fitrix Serial Number with your request for assistance, or call us at 1-800-374-6157 and ask for Fitrix Product support.
What is Fitrix?
Fitrix ERP is a twenty-module robust, adaptable Enterprise Resource Planning software suite for small and mid-size businesses that’s extremely affordable. Fitrix ERP offers the lowest Total Cost of Ownership (TCO) of any comprehensive ERP solution on the market. Fitrix ERP includes up to twenty fully integrated ERP modules, depending on the type of solution you require, and includes the high performance IBM IDS Express SQL database and all needed software except the server operating system. No other ERP solution on the market today gives you so much for such a low cost, initially and on an on-going basis.
The Fitrix ERP includes a comprehensive suite of Financial/Accounting, Distribution and Manufacturing applications that cover a wide range of customer needs. Fitrix ERP modules include:
- General Ledger
- Accounts Payable
- Accounts Receivable
- Payroll
- Fixed Assets
- Order Entry
- Inventory Control (including Inventory Replenishment)
- Purchasing
- Bill of Material
- Production Order Processing
- Standard Routing
- Product Configurator
- Material Requirements Planning
- Standard Costing
- Actual Costing
- Master Scheduling
- Production Scheduling
- Labor Processing
- Capacity Requirements Planning
- Customer Resource Management (CRM)
Fitrix ERP employs an extremely proven and highly scalable set of underlying software technologies including the world-class IBM Informix Dynamic Server (IDS) SQL database, and an innovative Adaptable Applications Architecture that allows Fitrix ERP applications to be completely customized and still upgraded when new versions are available. An integrated Rapid Application Development (RAD) Toolkit and full application source code are available for making any level of user interface (screens/form, report), business logic and database changes to the already very feature-rich modules.
Fitrix ERP software technology has
been installed in literally thousands of businesses in many different
industries, and has proven its reliability and scalability again and again in
mission-critical back-office applications--from just a couple of users to
hundreds. Fourth Generation offers a complete range of implementation services,
including requirements analysis, business process optimization, software
installation, configuration and customization, data migration, report-writing,
training and ongoing maintenance and support. In addition to our staff, we have
a network of skilled consultants throughout
Welcome Guide Table of Contents
The Fitrix
Welcome Guide is designed for you to navigate on-line. We recommend that you
skip this Table of Contents if you are reading the Fitrix Welcome Guide for the
First time and instead, follow the Welcome Guide in the order that it leads
you. This Table of Contents lists each of the documents that make up this
welcome guide and will allow you to find things quickly once you have been
oriented. If you want a hard copy of the entire welcome guide, just select and
print each document in this Table of Contents.
Welcome guide
overview
Fitrix
documentation
Fitrix
documentation library
Installing the
Fitrix documentation library on your PC or server
Accessing the documentation
guide from CD
Installing
Fitrix
Uninstall
Windows thin client
Uninstall
Fitrix server software
Setting up user
accounts on the server
Permanent
license key installation process
Fitrix server
installation – short hand instructions
Fitrix server
installation – detailed Instructions
Technical
information
Fitrix known
problems list (for this version)
Fitrix
environments chart
Server
recommendations for Fitrix
Client and
server requirements for Fitrix
Ordering
Pre-printed forms
Logging in to
Fitrix
Licenses
agreements
Fitrix Serial
Numbers:
Your Fitrix serial numbers and key codes are located on the back of your Fitrix CD case. You will need these during the installation process.
Your Permanent
Installation Codes:
Please note that the initial installation is for a 30 day temporary license. After your installation, you will need to email us a request for permanent installation codes which you must apply within 30 days of the installation. If you fail to do this, your temporary license will expire and your software will not run until the permanent codes are applied. If you did not send BOTH emails to obtain your permanent keys, click on the link below for instructions:
Follow
these instructions when you receive your permanent installation keys to install
them
Start here if you are an application user of the product (Accounting or Operations personnel)
Read the entire document if you are a technical user of the product (Programmer, DBA, Support personnel)
We strongly recommend that you read the Application User or Technical User areas on this page before you begin the installation. You will need to do some additional reading after the installation so that you will understand how to operate the system. This Orientation Guide will direct you to further reading depending on your requirements.
If you have already read through this section once, you may want to use the quick find
Help desk support is only available via the Fitrix Annual Support package. If you need assistance from the help desk email us at: support@fitrix.com and be sure to include your Fitrix Serial Number and your company name with your request for assistance, or call us if you prefer.
Fitrix Annual
Support Package:
The
Fitrix Annual Support Package insures that you get the most out of your Fitrix
software investment.
Fitrix Annual Support Benefits:
·
New
product versions as released
·
Updates
of new Fitrix product features
·
Updates
of all Fitrix patches
·
Updates
to Fitrix software for new versions of Linux as they occur
·
Updates
to Fitrix software for new versions of Windows and other clients as they occur
·
Unlimited
Help Desk Support
·
Priority
Access to Professional Services Group
·
Submit
Fitrix feature request ideas
We recommend
that you maintain a Fitrix Annual Support Contract throughout the life of your
Fitrix product ownership. The support will allow you to keep your Fitrix
software up to date and fully supportable. For more information, visit our web
site at www.fitrix.com, or to reinstate lapsed coverage, call us
The Fitrix product must be installed on a Linux host system. Your Linux system must meet a following minimum configuration which is published at:
http://www.fitrix.com/technologyrequirements.html (Hardware recommendations and overview)
and
http://www.fitrix.com/technologyrequirements2.html (Detail requirements)
Your Client System (desktop system):
End Users of Fitirx require a Windows PC that is networked with a TCP/IP connection to your Linux host system. Fitrix Client requirements are published at:
http://www.fitrix.com/technologyrequirements.html
Assuming you have a Linux host system that meets the above minimum requirements, the Fitrix product is intended to be installable by anyone that has 'root' access to the Linux host and limited technical skills. If your organization has a Systems Administrator it is recommended that they perform the installation. Follow the installation instructions here.
Running the product (Logging On):
Before you can log on, you will need for your Linux systems administrator to set up individual login accounts for each user, follow the user account requirements here
Once you have installed the Fitrix software, Click here to learn how to log on with full access to the system.
We recommend that you complete ALL of the ‘required’ reading list, and select from the ‘advanced’ reading list for the portions of the software you plan to use
The Fitrix Documentation Guide included with the media contains complete documentation for all aspects of the Fitrix product suite. Few people have the time or reason to study all of it, but you should become familiar with the purpose of each document and read the ones that apply to your use of the software.
To access the Fitrix Documentation Guide:
If you have accessed this document from the Fitrix CD, just click here
To access the Fitrix Documentation Directly from the Fitrix CD, insert the CD into any computer system with a browser and browse on the CD file "documentation/documentation_guide.htm" (for more detailed instructions look at: accessing documentation guide)
Hard copy documentation can also be purchased separately, call for prices.
Fitrix uses preprinted forms for reports such as
Accounts Payable Checks, Payroll Checks, Picking Tickets, and Invoices. Click here for
information on ordering preprinted forms
Be sure to visit the Fitrix web site at www.fitrix.com where you will find additional information about the products.
Training:
Training on the entire suite of Fitrix application products is offered quarterly in a web based virtual classroom setting. On-site classes are also available. Visit our web site at www.fitrix.com for more information and registration for Fitrix training classes.
Self Study:
We have also included the same training workbooks used in our classes on the Fitrix CD, as part of the Fitrix documentation guide. This works with the ‘sample’ and ‘student’ databases supplied with the Fitrix CD and can be used for a self-study course.
Backing up your Fitrix
Software and Data
Making daily backups is critical for any business software system. Your Linux systems administrator will determine your exact backup media and strategy after reviewing the Fitrix backup instructions.
Consulting Assistance
Fourth Generation software offers a full range of on-site and remote consulting assistance, please visit the "Support" area on our web site at www.fitrix.com or call us for a quote.
Add-On Components
Crystal Reports – End User Report Writer
F9 – Financial Statement Reporting Tool
Fourth
Generation License Agreements
During the installation process, you will be asked to read and accept the license agreements for the products you are installing. We have provided a link to these agreements here in case you want to review them in advance.
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Technical User Information
Release Notes::
The documentation
guide includes product release notes containing important information on
new features, and known issues with the products.
Additionally, please check the Fitrix Complete
Known Issues page for any last minute additions.
Technical Assistance Sheets:
This folder contains a
variety of Technical
Assistance Sheets that you may find useful.
Layout of Fitrix CD:
The Fitrix CD set consists of the following directories and files:
· documentation – directory contains all the necessary documentation for Fitrix
· workstation – directory contains all the components for the Windows Client
· server – directory contains all the components for the Linux Host
· start_here.htm – Product guide Document
Getting
Assistance:
Help desk support is only available via the Fitrix Annual Support package. If you need assistance from the help desk email us at: support@fitrix.com and be sure to include your Fitrix Serial Number and your company name with your request for assistance, or call us if you prefer.
.
What the Linux host installation will
do:
The Linux host installation process will install files and perform several setup steps on your Linux host system. In case you would like to know what part of your system will be affected, we have provided a summary here:
1) The system file ‘/etc/services’ is modified by adding these new services:
fgmn 200x0/tcp # VM for Genero
fx_dev_srv 200x1/tcp # IDS dev for Genero
fx_prod_srv 200x2/tcp # IDS prod for Genero
fx_train_srv 200x3/tcp # IDS train for Genero
Before these changes are made a backup of ‘/etc/services’ is made to ‘/etc/services_fitrix’.
2) A subdirectory named ‘fitrix’ is created under the directory specified during installation. All products are installed here.
3) A symbolic link is created in ‘/’ (root directory) that points to the subdirectory mentioned above. For example:
lrwxrwxrwx 1 root root 23 May 21 08:10 fitrix -> /var/opt/fitrix
The Fitrix Documentation Guide included with the product media contains complete documentation for all aspects of the Fitrix product suite. Few people have the time or reason to study all of it during an evaluation. For this reason, the Documentation Guide includes the above recommended reading lists.
To access the Fitrix Documentation Guide:
If you have accessed this document from the Fitrix
Product CD, just click here
To access the Fitrix Documentation Directly from the Fitrix Product CD, insert the documentation CD into any computer system with a browser and browse on the CD file "documentation/documentation_guide.htm" (for more detailed instructions, look at: accessing documentation guide)
Hard copy documentation can also be purchased separately from our web site at www.fitrix.com
The
Fitrix Host Directory Map:
This directory map will help you find the different components of Fitrix once you have installed the host product on your Linux host system. (indentation will indicate subdirectories)
NOTE: A ‘README’ file within each directory will provide a brief description of its contents.
/fitrix - this is a link in your root directory pointing to the top fitrix directory
<root directory>/fitrix - Parent Directory. (the entire fitrix product is contained here)
fx_dev - Fitrix development installation. This will be the $fg directory referred to by the documentation for the development system
fx_prod - Fitrix production installation. This will be the $fg directory referred to by the documentation for the production system
fx_train - Fitrix training installation. This will be the $fg directory referred to by the documentation for the training system
(For more information on these 3 ‘environments’ as well as a list of the scripts that are used to access them, view the Fitrix Environment Chart)
fourjs_dev - Four J's Genero installation. The Four J's tools used by Fitrix are installed here
fourjs_rt - Four J's Genero installation. The Four J's Runtime used by Fitrix are installed here
ifmx_idsXX - The IBM products used by Fitrix are installed here. These include the IDS relational database engine, and also a 4GL runtime required by the Fitrix RAD tool (but not used with the Fitrix applications)
fx_tools - Fitrix RAD development tools installation. This will be the $fgtooldir directory referred to by the documentation
fx_tools_rt - Fitrix RAD runtime tools installation. This will be the $fgtooldir directory referred to by the documentation
bin - Scripts and utilities to support the Fitrix products
logs - Log files created during installation
Be sure to visit the Fitrix web site at www.fitrix.com where you will find additional information about the products.
Training
IBM/Informix:
IBM offers training classes related to the IBM-IDS
Database as well as 4GL syntax used by Fitrix. Visit their website at Informix
product family - Education - IBM Software for details. The following classes will be of interest depending on your
experience with the products:
1.
Relational Database Design
2.
IBM Informix Structured Query
Language
3.
IBM Informix Advanced
Structured Query Language
4.
Developing Applications using
IBM Informix 4GL
5.
Advanced Informix 4GL
Development
6. IBM Informix Dynamic Server Administration
7. IBM Informix Dynamic Server Performance Tuning
8. Informix Dynamic Server Sys Administration, A Beginner's Look and Survival Guide
9. Managing and Optimizing IBM Informix Dynamic Server Databases
Four J's Genero:
Four J's Genero is based on the IBM-Informix-4GL
syntax with a few additions. Four J's offers classes on the new areas of this
technology. For information on Four J's classes,
visit their web site at www.4js.com for the
latest information on training classes. You can also e-mail FourJ’s at training@4jsamerica.com
for information on their training classes
Fourth Generation Training:
Training on the entire suite of Fitrix application products is offered quarterly in a web based virtual classroom setting. On-site classes are also available. Visit our web site at www.fitrix.com for more information and registration for Fitrix training classes.
Fourth Generation Self Study:
We have also included the same training workbooks used in our classes on the Fitrix CD. These work with the sample data supplied with the product and can be used for a self study course.
Fourth Generation software offers a full range of
on-site and remote consulting assistance, please call us for a quote.
The following mailing list / newsgroups may be of interest:
Send an e-mail to fourjs-users-request@fourjs.com with the following in the message body “SUBSCRIBE fourjs-users Your email address”. This is a Mailing List covering the Four J's technology that is included with Fitrix.
comp.databases.informix is a newsgroup covering the IBM-Informix product line. This will include the SE database product as well as the Informix-4GL products (which may be useful for Four J's BDL issues). Four J's is also available through IBM and some Four J's issues will appear here as well.
The following users groups may be of interest:
International Informix users group: www.iiug.org.
During the installation process, you will be asked to read and accept the license agreements for the products you are installing. We have provided a link to these agreements here in case you want to review them in advance.
Technical Users Quick Find:
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Contacting
Us:
We encourage you to contact us if you have any questions or need any additional information regarding the Fitrix products. You may contact us by email, phone, or fax as follows:
Email: info@fitrix.com - for any other assistance
Toll Free (US and Canada): 1-800-374-6157
Phone: 770-432-7623
Fax: 770-432-3448
Mail: Fourth Generation Software
700 Galleria Parkway
Suite 480
USA