For Fitrix Cloud users there is no effort. All patches, features, and major upgrades are automatically applied as they are released. This service is included in your Cloud user fees. For Fitrix Premise customers, your I.T. staff can be trained to apply these updates or you can hire us to apply the updates. The effort will depend on the level of customization of your software.

If you need to cancel your Fitrix cloud account and you have data that you need to keep, you will be able to keep 100% of your data. Each Fitrix module has a data export area which will export the key data for that module into a spreadsheet. You will just need to run the exports that apply to you and save your spreadsheets locally. If you need data that is not included in these exports, or if this method is not right for you due to the volume or complexity of your data, you can also engage your Fitrix team to create a full database export to our FTP site for you to download.

For the Fitrix Cloud customer, all Fitrix upgrades are automatically applied as soon as they are made available. There is nothing to do and this service is included in the Cloud user fees.

Fitrix upgrades are divided into these categories:

1. Patches and small feature improvements – these are released as they are identified, normally every week or 2 but an important patch will be released as soon as possible.

Yes, normally each company is in a separate database and there is no limit on the number of databases configured. Additional databases do incur additional fees. Fitrix does not provide any multi-company consolidation features or inter company transfers. These would need to be done manually or by creating an additional consolidation company and setting up a data feed.

That depends on a lot of things! Because full “traditional” ERP implementations take a lot of planning, commitment, and time – many companies just never get started, or get started but get side tracked. For this reason, we recommend a phased implementation. Start using the key areas of Fitrix that will benefit your business the most, and gradually migrate more and more of your software functions to Fitrix until one day you are fully running Fitrix and you can retire your current system(s).

Yes, in fact we have attempted to provide you with all of the tools that you will need to perform your migration on your own – but you can certainly hire us to help you if you prefer. For each data area, Fitrix provides a spreadsheet format for import. If you can get your current data into our spreadsheet formats then you can upload your spreadsheets into Fitrix. Fitrix will first validate your data and allow you to fix any validity issues or fix your spreadsheets and re-import. Once your data has passed the validity checks, it will be fully imported into Fitrix.

The Fitrix ERP solution stack is as follows:

CentOS Linux

Informix IDS Database

Four J’s Genero Business Development Language

Fitrix RAD Tools (Rapid Application Development)

Fitrix Application Code

Fitrix Windows Application (thin client)

Fitrix is primarily developed using the Fitrix RAD Tools (Rapid Application Development) which automate and standardize much of the software development process. The Fitrix tools generate Four J’s Genero code which is a fourth generation business software development language. Fitrix also uses the IBM Informix IDS Database which is a best of breed relational database.

Absolutely.  There is no limit to the user count or database size. Fitrix ERP also comes with the source. If Fitrix is missing any features your company needs your internal IT staff can be trained to make the modifications in house using our CASE tools or you can hire us to write it for you. If we feel the feature would benefit other customers we’ll do it at half rate under our Feature Program  and add it to the product.

Absolutely! Please send an email to sales@fitrix.com to request a list of references.