Fitrix is hosted on Amazon Web Services (AWS). AWS is the world’s leading Cloud provider and is managed using best practices in every area. They offer a 99.99% up-time guarantee. For full details on this topic, visit their webpage: https://aws.amazon.com/compliance/data-center/controls/

If you are a multi-tenant Cloud customer then you have an IBM Informix IDS database running under CentOS Linux. No customers have direct access to CentOS, they can only log into the Fitrix application and run it but they cannot access any other area of CentOS. Your database(s) are configured at the database level to deny access to all users other than the users you have configured under Fitrix Account Management. The Informix database will enforce this access.

If you are a multi-tenant Cloud customer then your data is stored in a separate database(s) that is not shared with any other client, but that database is on a server that is shared with other Clients. We do not allow clients any direct access to our multi-tenant Cloud servers. Your databases are also secured to only allow access to your users. (If you are a single tenant Cloud, or Premise Customer then only you and your Fitrix team have access to your Fitrix server).