Most midrange ERP software packages offer  ‘software maintenance’ or ‘software subscription’. ‘subscription’ refers to software updates while ‘maintenance’ usually refers to software updates + help desk. Fitrix ERP offers both of these as well, however with a Fitrix Cloud implementation the software updates and help desk is built into the Cloud user fees. If you implement Fitrix as ‘premise’ based then you should also purchase ‘monthly subscription + helpdesk’ which allows you to keep your Fitrix system up to date and get the most from it. While this is optional with the premise license, it is required if you want to keep your software up to date, add users, or migrate your software to another server.