Editions and Pricing

Editions and Pricing

Can the software be sold on a module by module basis or is it an all-inclusive solution?

With Fitrix Cloud you get all 21 application modules except for Payroll. With Fitrix Premise, the base pricing includes all Financial and Distribution modules, CRM, and any 5 Manufacturing modules. Additional fees are required for 5 more Manufacturing modules and for Payroll

Is Source Code included in the price?

Yes, all Fitrix pricing includes full application source code as well as a license to use the Fitrix RAD (Rapid Application Development) Tool kit that we used to develop Fitrix. Please note that you will have no access to the Fitrix source code in the Cloud Multi-tenant or Cloud Multi-tenant Modifiable implementation methods as we can’t allow direct access to the Fitrix servers by your I.T. department in these implementation methods. To access the source code and RAD tools you will need to implement under ‘Cloud Single-Tenant Modifiable’ or ‘Premise’.

 

What are the differences between the three cloud models?

Each of the 3 cloud modules give you an increasing degree of autonomy:

Multi-tenant: Here you share everything with other customers except for your databases, but you will never know you are sharing because everything that is specific to your business is in your database(s). We can custom configure Fitrix for you but we cannot make code level software customizations for you in this model and your I.T. team cannot have direct access to the Fitrix server.

Is an annual subscription required?

Most midrange ERP software packages offer  ‘software maintenance’ or ‘software subscription’. ‘subscription’ refers to software updates while ‘maintenance’ usually refers to software updates + help desk. Fitrix ERP offers both of these as well, however with a Fitrix Cloud implementation the software updates and help desk is built into the Cloud user fees. If you implement Fitrix as ‘premise’ based then you should also purchase ‘monthly subscription + helpdesk’ which allows you to keep your Fitrix system up to date and get the most from it.

How can I buy Fitrix ERP?

The easiest way to purchase Fitrix ERP is to sign up for the Fitrix free trial and follow the prompts to purchase your first user sometime during your trial period or immediately afterwards. If you have already started your free trial you can visit the Fitrix website and select ‘manage my account’ to purchase your first user. Or, if you prefer, just call us at 770-432-7623 or email us at support@fitrix.com and a customer service representative will guide you through the process to purchase and implement Fitrix on your terms.

What's the difference between "named" users and "concurrent" users?

A named user is a "named" individual accessing the software. Only that person can use Fitrix under that name. If you have 10 different employees that use Fitrix, you need 10 user licenses. If an employee stops using Fitrix you would access your account management screen to retire (or pause) that named user. 

What’s the difference between the three types of users for Fitrix in the cloud?

 Standard User:

  • Can access all included Fitrix applications and menu options and can switch to any role ( i.e.- Sales, Purchasing, etc.) on the fly
  • Software is available 24/7, 365 days a year
  • No restrictions on the volume of transactions
  • User can only login on 1 device at a time

Single Role User:

Same  as a Standard User but access is limited to one defined role (i.e. – Accounts Receivable).

 Occasional user:

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