Yes, Fitrix ERP is fully customizable at the source code level. There is no such thing as a feature that we cannot add to Fitrix for you (or you can have your programmers add features). Our first choice will be to design the feature in a way that will benefit all of our customers and add it to the product, but if you need a truly custom feature we can create it for you.

We offer 3 levels of service, as each customer has different requirements:

All support cases are handled by our staff

We do not. If you do not have the expertise to handle the implementation yourself we have a dedicated in-house staff with years of experience that can lead you through any part of the implementation you may need help with.

We have the following training options:

Train the trainer and then that person trains your other employees

Host web based training classes for as many students as needed

Conduct training at your location (trainer travel & living expenses apply)

For more information on our class curriculum go to the Services tab and then click on the Training link to view our Training Catalog.

Covered:

• New product versions as released
• Updates of new Fitrix product features
• Updates of all Fitrix patches
• Updates to Fitrix software for new versions of Linux as they occur
• Updates to Fitrix software for new versions of Windows and other clients as they occur
• Unlimited Help Desk Support
• Priority Access to Professional Services Group
• Submit Fitrix feature request ideas

Not Covered:

Our support department is available from 8:30am - 5:30pm ET, Monday - Friday.

If you require 24/7 support, please contact support@fitrix.com